AI Agent Development Company in India
AI Agent Development Services That Get Real Work Done
Xcrino Business Solutions is an AI-first software development company in New Delhi, India. We build AI agents that read, decide and act across your business systems, such as your CRM, ERP, email and documents, with clear limits and human approval where it matters.
Since 2016 we have served 560 clients in 26 countries, and 94% of our projects have been delivered on time and on budget. Most agent projects start with a fixed-price proof of concept from $3,000 (about ₹2.7 lakh).
- AI agents
- LLMs
- Tool use
- Human in the loop
- 560
- clients served
- 26
- countries
- 69+
- developers
- 94%
- projects on time and on budget
Quick answer
What is an AI agent?
An AI agent is software that uses a large language model to work towards a goal. It reads information, decides what to do next, and takes actions through the tools and systems it is allowed to use, such as looking up an order, updating a record or drafting a reply.
Unlike a chatbot, which only answers questions, an agent completes tasks. Xcrino builds agents with defined permissions, logging, evaluation and human approval for higher-risk steps, so they are safe to run inside a business.
What we build
What AI agents does Xcrino build?
- Support
Customer Support Agents
Agents that answer customers from your knowledge base, look up orders and accounts, and hand over to a person when a case needs one.
- Sales
Sales and CRM Agents
Agents that qualify leads, update your CRM, draft follow-ups and prepare notes before meetings.
- Operations
Operations and Back-Office Agents
Agents that process documents, reconcile records and move data between your ERP, spreadsheets and email.
- Knowledge
Internal Knowledge Agents
Assistants that find and summarise information from your documents and systems, built on retrieval-augmented generation.
retrieval-augmented generation - Workflows
Multi-Agent Workflows
Several specialised agents working together on longer processes, with checkpoints a person can review.
- Integration
Agent Integration and Monitoring
Connecting agents to your existing software through APIs, then monitoring quality, cost and errors after launch.
existing software
Process
How does Xcrino build an AI agent?
- 01
Choose the task
Pick one task that is frequent, measurable and safe to automate, and agree what success looks like.
- 02
Check data and systems
Our founder and AI lead, Dr Sunil Gupta, reviews whether your data and systems can support the agent you want.
- 03
Proof of concept
Build a working agent on your real data in 2–4 weeks, from $3,000 (about ₹2.7 lakh).
- 04
Guardrails and testing
Add permissions, human approval for risky actions, logging and test cases. The AI lead signs off before go-live.
- 05
Launch and improve
Release a first production version, usually in 1–2 months from $5,000 (about ₹4.5 lakh), then monitor and improve it.
FAQ
AI agent development: questions answered
What is the difference between an AI agent and a chatbot?
A chatbot answers questions. An AI agent completes tasks: it can look things up, make decisions within rules you set, and take actions in your systems, such as updating a CRM record or drafting and sending a reply for approval.
How much does AI agent development cost?
At Xcrino, an AI agent proof of concept starts from $3,000 (about ₹2.7 lakh) and a first production release from $5,000 (about ₹4.5 lakh). A dedicated AI/ML developer starts from $1,250 (about ₹1.13 lakh) a month. You get a fixed quote after a free consultation.
How long does it take to build an AI agent?
A proof of concept usually takes 2–4 weeks, and a first production release 1–2 months. Agents that connect to many systems or need extensive approvals take longer.
Can an AI agent work with our existing software?
Yes. Agents connect to your CRM, ERP, email, databases and other tools through APIs, with access limited to what each task needs.
How do you stop an AI agent from making mistakes?
We limit what the agent can access, require human approval for sensitive actions, test it against real cases before launch, log every action, and monitor quality afterwards. No AI system is error-free, so we design for detection and escalation.
Who owns the AI agent Xcrino builds?
You do. All source code, prompts and other assets transfer to you once the project is paid in full. Xcrino signs an NDA whenever you ask for one.
Tell Us Which Task You Want an Agent to Handle
Share the task, the systems involved and how it is done today. We will tell you honestly whether an agent is the right fit and what a proof of concept would cost.
Company details
Xcrino Business Solutions
AI Agent Development • RAG • AI Proof of Concept • Machine Learning • Custom Software • ERP
New Delhi, India | Serving clients in 26 countries
E-523, Top Floor, Sector 7, Dwarka, New Delhi 110075 • +91 99539 20493 • info@xcrino.com