ERP & CRM Delhi NCR
ERP and CRM Development Company in Delhi NCR
Xcrino Business Solutions is an AI-first software development company headquartered in Dwarka, New Delhi. We build custom ERP and CRM systems for Delhi NCR businesses that run on spreadsheets, Tally exports and WhatsApp follow-ups, joining sales, stock, purchase and accounts in one system.
Start with the module that saves the most time, in CRM or ERP, and add the rest later. Meet the team in Dwarka by appointment, Monday to Friday, 9:30 to 18:30 IST.
- Dwarka, New Delhi
- CRM
- GST invoicing
- Inventory
- Tally integration
- 560
- clients served
- 26
- countries
- 69+
- developers
- 94%
- projects on time and on budget
At a glance
Key takeaways
- A custom ERP and CRM join sales, stock, purchase and accounts, so one entry updates every team.
- You can start with CRM or with ERP, whichever hurts more today, and add the other later.
- Systems can include GST-ready invoicing and a sync with Tally or your current accounting package.
- Our core team works from Dwarka, so you can meet us in person by appointment.
- All source code and IP transfer to you on full payment. NDA on request.
ERP + CRM
What is ERP and CRM development?
An ERP (enterprise resource planning) system runs the inside of a business: stock, purchase, production, billing and accounts. A CRM (customer relationship management) system runs the outside: leads, enquiries, follow-ups and customer history. Custom ERP and CRM development builds both around the way your team already works, so a won deal flows into an order, an invoice and a delivery without re-typing.
Xcrino builds these systems for businesses in Delhi, Noida, Gurugram, Ghaziabad and Faridabad. We start with a consultation, then agree a written scope and delivery plan. All source code and intellectual property transfer to you on full payment, and we sign an NDA whenever you ask.
What we build
Which ERP and CRM modules can Xcrino build?
- Sales
CRM and Lead Pipeline
Capture leads from your website, calls and WhatsApp, assign them, track follow-ups and see every customer conversation in one place.
- Revenue
Quotes, Orders and GST Invoicing
Quotations, sales orders and tax invoices with GST fields, and e-invoicing where it applies to your turnover, tied to your stock and customers.
- Stock
Inventory and Multi-branch Stock
Stock by location and branch, batches, reorder levels and transfers, so counts match the shelf.
- Purchase
Purchase and Vendors
Purchase orders, vendor records, approvals and payables connected to goods received.
- Accounts
Accounts and Tally Integration
Ledgers, receivables and reports, or a sync with the Tally or accounting package you already use.
- AI
AI on Top of Your ERP and CRM
Optional AI agents for lead scoring, follow-up drafts and forecasting, with a person approving.
AI agents
Fit
When do Delhi NCR businesses need a custom ERP and CRM?
It usually starts when the work outgrows spreadsheets: sales sit in one file, stock in another, and invoices are made in Tally or a billing tool after the fact. Typical signs are double entry, stock counts that never match, leads that go cold because nobody owns the follow-up, and reports that take a day to assemble.
Distributors, traders, manufacturers, schools and service companies across Delhi NCR often have processes that a packaged tool only fits with workarounds. If your process is standard, a packaged ERP or CRM can be the faster choice, and we will tell you so.
Custom ERP developmentCustom software developmentSaaS product development in Delhi NCR
Where to start
Should you start with CRM, ERP or both?
| Start with | When it fits |
|---|---|
| CRM first | When it fits: Leads and follow-ups are the bottleneck, and billing and stock are already under control. |
| ERP first | When it fits: Stock, purchase and billing cause errors, and sales volumes are steady. |
| Both together | When it fits: You are replacing several tools at once and want one customer record and one order record from the start. |
| Keep Tally, add a layer | When it fits: Your accountant relies on Tally. We build around it and sync the figures. |
Process
How does an ERP and CRM project work at Xcrino?
- 01
Consultation
Meet us in Dwarka or online. Tell us how sales, stock and billing run today and where the manual work is.
- 02
Map the process and data
We map who does what, which sheets and tools you use and which data must move across.
- 03
Written scope and plan
We agree the modules, the build order and the milestones in writing before we start.
- 04
Build in phases
We build the module that saves the most time first, so you see value early.
- 05
Train, go live and support
We load your data, train your team, move you over and support the system after go-live.
Quality
How does Xcrino keep ERP and CRM quality high?
Business systems fail quietly, through wrong stock counts and missed follow-ups. These checks are built into every project:
- Tested on your real data: Your team tries each module on a copy of your own records before go-live, not only on sample data.
- Automated and manual testing: Functional, integration and performance testing, with release gates before each release.
- Code review and access control: Every change is reviewed, and role-based access decides who sees invoices, stock and customer data.
- Secure by design: Security requirements are set at design time, with dependency checks and encryption in transit and at rest.
- Migration checks: Opening stock, customers and ledgers are reconciled against your source records before you switch.
Delivery
How do we deliver an ERP and CRM project?
You should always know what is built, what is next and who to call:
- Phased delivery: The module that saves the most time ships first, then the next, so you use the system while we build the rest.
- Regular demos: You see working software at each cycle and give feedback early.
- A named project manager: One person to call, with shared tools so you can see progress.
- Training and handover: Your team is trained, and documentation and the source repository are handed over.
- Support after go-live: Monitoring, maintenance and security updates continue after launch.
India requirements
What India-specific requirements does the system cover?
Indian businesses need systems that handle GST invoices, state-wise tax rules and, depending on turnover and the goods you move, e-invoicing and e-way bills. We design these into the invoice and stock flows from the start, instead of adding them later.
Personal data held in a CRM also falls under India's Digital Personal Data Protection Act, 2023. We build role-based access and an activity trail so you control who can see customer data.
Prepare
What should you bring to the first meeting?
- A list of the tools and sheets you use today for sales, stock and billing
- A sample invoice, quotation and purchase order
- The number of users and branches
- Your accounting package, such as Tally, and who uses it
- The three tasks that waste the most time each week
Proof
What has Xcrino built in ERP?
We built a custom ERP for the GCC operations of a German chemical and catalyst manufacturer, replacing disconnected tools with one system for inventory, sales and purchase, batch production and finance. It reduced manual work by 25 to 50 percent.
Read the ERP case studySoftware development company in Delhi NCR
Trust
Why can Delhi NCR businesses trust Xcrino with their operations?
- A long record: 560 clients served in 26 countries since 2016.
- An in-house team: 69+ developers employed by Xcrino, not freelancers or subcontractors.
- On-time delivery: 94% of projects delivered on time and on budget.
- Profiles you can check: Company profiles on Clutch and TopDevelopers to review before you talk to us.
- Your data and code stay yours: Source code and IP transfer to you on full payment, and we sign an NDA whenever you ask.
- ERP proof: A custom ERP for a German chemical manufacturer cut manual work by 25 to 50 percent.
Get a quote
Tell us what you want to build
Share the problem, the systems involved and your timeline. We reply with next steps and, where it fits, a fixed-price first phase.
Reach us
New Delhi, India
FAQ
ERP and CRM development in Delhi NCR: questions answered
What does ERP and CRM development in Delhi NCR include?
It covers discovery, process mapping, design, building the modules you choose, data migration, testing, training and support. Typical modules are CRM and leads, quotes and GST invoicing, inventory, purchase, accounts and reports.
What is the difference between ERP and CRM?
ERP manages internal operations such as stock, purchase, billing and accounts. CRM manages the customer side: leads, enquiries, follow-ups and history. Many businesses need both, and joining them avoids re-typing a deal into an order and an invoice.
Can you integrate with Tally or our existing software?
In most cases, yes. We can sync invoices and ledgers with Tally or another accounting package, and connect the system to your website forms, email and WhatsApp. We confirm what is possible after a short review of your current tools.
Does the system handle GST invoicing and e-invoicing?
We build GST fields and tax logic into the invoice flow, and can add e-invoicing and e-way bill support where your turnover and goods require it. We confirm the exact requirements for your business in the written scope.
How do you make sure the ERP and CRM works before we go live?
Your team tests each module on a copy of your own records, alongside our functional, integration and performance testing and a release gate before every release. We reconcile migrated stock, customers and ledgers against your source data before you switch, then train your team and hand over documentation.
Can we start with CRM or one module and add more later?
Yes. We recommend starting with the module that saves the most time and adding the rest in later phases.
Can we meet the team in person?
Yes. Our core development team works from our office at E-523, Top Floor, Sector 7, Dwarka, New Delhi 110075. Meet us by appointment, Monday to Friday, 9:30 to 18:30 IST.
Who owns the source code, and do you sign an NDA?
You own it. All source code and intellectual property transfer to you once the project is paid in full. We sign an NDA whenever you ask, before you share any business details.
Plan Your ERP and CRM With Xcrino
Tell us how sales, stock and billing run today. We will suggest which module to build first and give you a written scope and delivery plan.
Company details
Xcrino Business Solutions
ERP & CRM • Custom Software • AI Agents • Mobile Apps • Hire Developers
New Delhi, India | Serving Delhi NCR and clients in 26 countries
E-523, Top Floor, Sector 7, Dwarka, New Delhi 110075 • +91 99539 20493 • info@xcrino.com